CITIZEN CHARTER

The CitizenCharter 2026–2027 contains clear information about the various services available to the people of Mallappally Grama Panchayat, the procedures for obtaining the service, the required documents, fees and the time limit for obtaining the service. The document has been published under the Kerala Panchayat Raj Act, 1994.

The document includes details of many services such as registration of birth, death and marriage, various pension services, unemployment benefits, marriage financial assistance, building permits, property tax, license of trade and industry establishments, employment cards, and registration of private hospitals/paramedical institutions.
Since information such as the documents required for each service, the method of submitting the application, the time limit for obtaining the service, and the applicable fees have been provided in a systematic manner, this Citizens' Rights Document is helpful in providing the public with easy and transparent access to services and understanding their rights.